But wouldn’t you like to know what your boss is thinking? Wouldn’t
you like to know whether someone at work is telling you the truth or
not?
There may be a way to do that without eating some seeds on a fictional island.
If you take the advice of some of the best
lie detectors
in the world – CIA officers – then you may be able to glean when the
boss is fibbing about giving you a raise or a co-worker is lying about
meeting a deadline. Such information can be helpful in making career
decisions and avoiding missteps that can get you off the fast track.
In a new book,
“Spy the Lie,”
three former CIA officers share decades of experience in recognizing
deceptive behavior and how you can apply their methods to everyday work
situations.
One of the authors, Michael Floyd, has spent 35 years finding the
truth for the CIA and the National Security Agency. While he says that
you don’t want to use these methods to decide who is lying about a
romantic weekend liaison while gossiping around the water cooler, it can
come in handy in more critical work situations, such as a
job interview or to discover who may be cheating on an expense report.
The authors stress that the average person often doesn’t detect
untruths because he or she believes that others simply won’t lie or they
are just uncomfortable judging someone else. In addition, sometimes we
rely on beliefs by others that a person is honest, so we don’t look
deeply enough and take everything at face value, they say.
“We’re not human lie detectors,” Floyd says of his fellow authors,
Philip Houston and Susan Carnicero. “But we’ve developed a method to
help spot deceptions based on our experiences, in real-world
situations.”
One of the indicators that a person may be lying is a “cluster” of
behavior. Exhibiting what’s considered one suspicious action isn’t
enough to show someone is being deceitful, they say, but several clues should put up your radar.
Listening for lies
Some of the verbal cues that someone is not being truthful include:
- Failing to answer.
Dodging a direct answer to your question may indicate the person is
trying to come up with a good answer because he or she doesn’t want to
admit the truth.
- Denial. If you ask someone, “Did you do it?” and
he or she answers with “I didn’t do it,” “It was not me,” or “I didn’t
do anything,” instead of a simple “no,” consider that significant.
Giving such answers are a way for the person to psychologically avoid an
out-and-out lie.
- Repeating the question. This helps buy the person time while he or she formulates a lie.
- Attacking. “Why are you wasting my time with this
stuff?” can be a way to attack the person asking questions when the liar
feels backed into a corner. He or she may try to impeach your character
or abilities.
- Being too specific. Sometimes a liar may try to
“technically” be correct while skirting the truth and provide too much
information to create a “halo” effect as they try to manage your
perception of them.
- Being too polite. Complimenting you on a great tie
or saying “yes, sir” in response to only one question may indicate the
person is trying to get you to like him so that you’re more likely to
believe him.
- Bringing up religion. Psychologists call it
“dressing up the lie” when someone being questioned starts talking about
God. Look for phrases such as “I swear to God” or “As God is my
witness,” which may indicate they’re “dressing up the lie.”
Looking for lies
There are also nonverbal cues that can indicate someone is being less
that truthful. It’s important, the authors note, to consider only those
cues that come in direct response to your questions. For example:
- Watch for disconnects. If the person nods
affirmatively while responding “no” or shakes his head negatively while
saying “yes” then that’s a disconnect, which can be an indication of
deceptive behavior.
- Hiding. There’s a natural inclination to cover a
lie, so someone telling an untruth may cover her mouth or eyes. The
same clue can be given when the person simply shuts her eyes while
answering, indicating on a subconscious level that she doesn’t want to
see the reaction to her lie.
- Touching the face. Licking lips and pulling on lips
or ears can be an indication of a lie. Why? A person’s flight-or-fight
response can kick in while lying, prompting blood to rush to certain
areas and trigger a sensation of cold or itching.
- Moving anchor points. Anchor points are those
areas that keep someone in a particular spot or position. A person
standing uses feet as anchor points, while a person in a chair is using
the buttocks as an anchor point. Once those anchor points start
shifting, it can be a sign of deceptive behavior. The authors note they
often place interviewees in a swivel chair because it can become a
“behavioral amplifier” and make anchor point movements easier to spot.
- Grooming. A man might adjust his tie or a woman
straighten her skirt or move her hair when responding to a question.
They may even begin to tidy the area. Such gestures in response to a
particular question can indicate deception.
Finally, Floyd says one of the best ways to make sure you’re getting
all the information you need is to ask a catch-all question, such as “Is
there anything else I need to know about this incident?”
“You can’t think of every question to ask, and they may not tell you
if you don’t ask directly,” he says. “They often give you some very good
information.”